bdt995 Privacy Policy

1 Introduction and Scope

bdt995 (referred to hereinafter as "we", "our", or "the platform") operates a safe and reliable online casino and betting platform for players in Bangladesh. We place the highest priority on protecting the privacy and personal information of our users.

This privacy policy applies to all individuals who access or register on the bdt995.cam website. By using this platform, you confirm that you have fully read, understood, and agreed to this privacy policy.

Our Terms and Conditions and this privacy policy together form an agreement between you and bdt995. This policy is drafted in accordance with applicable laws of Bangladesh and follows international standards for personal data protection.

2 What Information We Collect

Various types of information may be collected during your registration and use of the bdt995 platform. A description of this information is provided below:

2.1 Information Provided Directly by You

Information you provide to us directly:

• Full name and details as per your national identity card
• Email address and active mobile number
• Date of birth (for age verification — minimum 21 years)
• Residential address
• Password (stored in encrypted form)
• Payment information (bKash / Nagad / Rocket / Upay / bank account number)
• Copies of documents required for identity verification

2.2 Automatically Collected Information

Information that is automatically collected while you use the platform:

• IP address and device identification details
• Browser type, version, and operating system
• Time spent on the platform and information about pages visited
• Login time, logout time, and session information
• Transaction history and betting activity logs
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, information about you may be received from payment processors (such as bKash, Nagad, Rocket) or identity verification service providers. This information is used only to complete transactions and prevent fraud.

3 How We Use Your Information

Collected information is used for the following purposes:

• Account Management: Completing your registration, verifying your identity, and ensuring the security of your account.
• Service Delivery: Running gaming, betting, and other platform services smoothly.
• Financial Transactions: Processing deposit and withdrawal requests and ensuring the security of transactions.
• Customer Support: Resolving your complaints and questions via 24/7 live chat and email.
• Bonuses and Promotions: Providing welcome bonuses, cashback, and other promotional offers.
• Responsible Gaming: Identifying excessive betting patterns and applying responsible gaming limits.
• Fraud Prevention: Detecting and preventing unauthorized access, money laundering, and other unlawful activities.
• Platform Improvement: Analyzing statistics to improve the user experience.
• Communications: Sending important notices, policy updates, and security alerts.

We do not send any marketing communications without your consent. You may unsubscribe from marketing emails at any time.

4 Data Retention and Duration

bdt995 retains your personal information only for as long as necessary. The retention period depends on the type of information and applicable legal obligations.

4.1 Active Accounts

All information is retained for as long as your account remains active. This information is needed for service delivery, customer support, and account security.

4.2 After Account Closure

After an account is closed or deactivated, certain information may be retained for a specified period to fulfill legal obligations, resolve disputes, and comply with the guidance of financial regulatory bodies.

4.3 Data Deletion Requests

To request deletion of your data after legal obligations have been fulfilled, contact us at [email protected]. We will action your request as soon as legally possible.

5 Sharing Information with Third Parties

bdt995 never sells or rents your personal information under any circumstances. However, information may be shared with third parties in the following limited situations:

• Payment Processors: bKash, Nagad, Rocket, Upay, and bank transfer services receive the information necessary to complete transactions. These providers have their own privacy policies.
• Game Providers: Game providers such as Pragmatic Play, PG Soft, JILI, and Spribe may receive limited session data to run gameplay.
• Identity Verification Services: Trusted verification providers may be used to confirm your identity and prevent fraud.
• Legal Obligations: Information may be disclosed to relevant authorities in response to court orders, legal investigations, or government directives.
• Business Transfers: In the event of a company merger or acquisition, information may be transferred after notifying users in advance.

All third parties are bound by agreement with us and are obligated to handle your information with strict confidentiality.

6 Cookie Policy

bdt995 uses cookies and similar technologies to ensure the website functions properly and to improve the user experience.

6.1 Essential Cookies

These cookies are essential for the basic operation of the website. They are used to maintain your login session, store security tokens, and remember your preferences. Disabling these cookies will prevent the platform from functioning properly.

6.2 Functional Cookies

These cookies remember your language preferences, display settings, and other personalization options so you do not need to set them again on your next visit.

6.3 Analytical Cookies

These cookies help us understand how users are using the platform. This information is used to improve the quality of our service. The data is collected in aggregate and is not used to identify any specific individual.

6.4 Cookie Controls

You can manage cookies by changing your browser settings. However, please note that disabling essential cookies may prevent you from accessing some features of the platform.

7 Security Measures

bdt995 applies industry-standard security measures to keep your personal and financial information protected:

• SSL Encryption: All our communications are secured by SSL/TLS encryption, meaning data exchanged between you and our servers is fully protected.
• Data Encryption: Sensitive stored data (passwords, payment information) is encrypted using strong encryption algorithms.
• Two-Factor Authentication: An additional verification layer is used to protect your account.
• Secure Infrastructure: Our servers and databases are maintained in a secure environment.
• Regular Security Reviews: Regular security audits are conducted by third-party experts.
• Suspicious Activity Monitoring: Unusual login or transaction activity is automatically detected and monitored.

However, no transmission or storage of data over the internet is 100% secure. We make every effort to protect your information, but no method is perfect.

Your role is also important in keeping your account secure. Never share your password with anyone, and notify our support team immediately if you detect any suspicious activity.

8 Your Rights

As a bdt995 user, you have the following rights regarding your own information:

8.1 Right to Access

You may request a copy of the information we hold about you at any time. We will provide this information within a reasonable time after receiving your request.

8.2 Right to Correction

If any information we hold about you is incorrect or out of date, you may request that it be corrected. Some information can be updated directly in your account settings, and for other information please contact our support team.

8.3 Right to Deletion

In certain circumstances you may request deletion of your personal information. However, some information may be required to be retained for a specified period due to legal obligations, dispute resolution, or ongoing investigations.

8.4 Right to Object to Processing

You have the right to object to your information being used for marketing purposes. To stop marketing emails, click the unsubscribe link in the email or contact [email protected].

8.5 How to Exercise Your Rights

To exercise any of the rights above, email our privacy team at [email protected]. We will process your request after verifying your identity.

9 Protection of Minors

bdt995 is a platform for people aged 21 and above only. We do not knowingly collect or store personal information from anyone under the age of 21 under any circumstances.

An age verification process is followed at the time of registration. If a minor's information has been collected by mistake, the account will be suspended immediately and all related information will be deleted.

If you believe a minor is using this platform, please notify us immediately at [email protected]. To learn more about responsible gaming, read our Responsible Gaming page.

10 Policy Changes and Updates

bdt995 reserves the right to change or update this privacy policy from time to time. If any significant changes are made to the policy, we will:

• Send a notice to your registered email address.
• Display a prominent notice on the website homepage.
• Update the "Last Updated" date at the top of this page.

If you continue to use the platform after the updated policy is published, you will be considered to have agreed to the new policy. We therefore recommend reading the privacy policy regularly.

If you do not accept any changes, you have the right to close your account and stop using the platform. In this case, any remaining balance in your account may be withdrawn in accordance with the applicable rules.

11 Contact Us

For any questions, concerns, or requests to exercise your rights regarding the privacy policy, please contact our privacy team:

Related Policies

Also read our other policies that provide detailed information about your rights and responsibilities: